What if I receive a defective or incorrect item?
If you receive a defective or incorrect item, please contact our customer support team immediately here, select “Refund / Return,” and provide the order number and the email address associated with the account you used to make the purchase. We offer replacements and refunds on a case-by-case basis. We strive to be fair in our transactions because we want you to be delighted with your purchase experience.
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